Shipping Policy

Here are our estimated shipping delivery times:

  • USA: 8-10 business days
  • Canada: 10-14 business days
  • Rest of the World: 15-25 business days

Be prepared for delays due to Covid-19
Your order will be sent out on average within 3 days right after the order is successfully completed

International shipping:

International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

 

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.

If the shipping address was correct, get in touch with us at info@atanimalia.com making sure you quote your order number. We'll see what can be done.